comments are mangled incorrectly, doubling single quotes, presumably in a confused attempt to prevent SQL injection attacks.
page caching behavior is wrong, so after a ticket is updated by netgear support staff, the update will not appear unless the browser is made to disregard its cache.
timestamps on comments are wrong, perhaps by roughly (UTC - PST) hours.
netgear support staff can't actually fix any problem you have.
![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small}
jcalderone) wrote,
pissed off
